Shipping policy

We aim to ship all orders within 72 business hours from when you place your order however please note that some of our online store products are made to order. These include our wooden puzzles and card games, and our Aboriginal Dolls. We have included specific information on the product pages on the timeframe for these products to be shipped. We aim to provide accurate and current lead times on made to order items on our product description pages.

Express Shipping Option - if this option is selected, please note that this only applies to the transit time once your order leaves our warehouse. It does not impact the processing or manufacturing time. Please note the 72 business hour time frame for your order to be packed and shipped applies to express orders, unless you have purchased a made to order item which can require up to 8 weeks to ship the order.