FAQs - old
Q: The item I want is sold out, will you be getting more stock?
A: Our products are sourced from suppliers all over Australia and sometimes we experience delays. If the product you want is showing as out of stock, please contact firstname.lastname@example.org and include the link to the product you are after. We will be able to let you know when that product will be back in stock or if the product is no longer available.
Q. What payment options do you provide?
A: We offer Paypal and payment by either a credit or debit card directly on the site. If you require an alternate payment option please contact email@example.com for more payment options.
Q: How do I stay up to date on new events and dates?
A: Follow us on Facebook here.
Q: Is it possible to receive a tax invoice for my order?
A: Yes, all orders automatically receive a tax invoice however please contact firstname.lastname@example.org if you receipt did not arrive.
Q: Where is my order?
A: All orders will receive a notification once your order has shipped, and this may include a tracking code which you can use to track your order. If your order did not include a tracking code, please email email@example.com and include your order number.
Q: Do you offer refunds on orders?
A: We do not offer refunds. Please consider your order choice carefully before your checkout. If you feel your product has not been damaged in transit, or is does not reflect the description, please contact firstname.lastname@example.org and include your order number and photos of the product as it was received.